Website Transfer

Please read below if Portrait’s Onboarding Team had built you a website (hosted on Webflow) prior to March 2025

Website Transfers

To gain full control and ownership of your Portrait-built website, please start by creating your own free account with Webflow and GoDaddy. These accounts are essential for managing and maintaining your website effectively.

Webflow: https://webflow.com/
GoDaddy: https://www.godaddy.com/

WebFlow Transfer 

After Portrait has transferred the website ownership, the transferred site will appear locked in our Dashboard and will show that a transfer is in progress. As the recipient, you will receive an email and have a banner notification in your Dashboard informing you that you need to accept the transfer.

Within 7 days of receiving the notification of the transfer, the recipient (you) will need to accept the site by selecting a destination Workspace for the site. If they don’t accept the transfer within 7 days, the site becomes unlocked in your Dashboard (i.e., the original sender’s Dashboard).

IMPORTANT: Transferring your site will result in the site being unpublished and the removal of all custom domains. Adobe Fonts will not transfer. Additionally, the website will be down until you accept the transfer on your end. Once the transfer is completed, Portrait will no longer have the ability to make edits or access your site.

We recommend that you purchase Webflow’s CMS monthly plan.

Weblow Support Center: https://help.webflow.com/hc/en-us

GoDaddy Transfer

To accept a GoDaddy transfer and obtain ownership of your domain, you must first have a GoDaddy account and provide your account email address to us.
Once our Operations team has initiated the transfer, you can either accept the domain via email invitation, or log into your GoDaddy account.

Note: Make sure the recipient (you) checks their email and accepts the domain transfer within 10 days. The account transfer will expire if the domain isn't accepted within 10 days.