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Fix OpenPhone Not Showing Patients' Names

If OpenPhone is not displaying a patient's name, try these options for a resolution.

To resolve the issue, you can try the following options:

Option #1: Log out and log back in.

Option #2: Ensure that your OpenPhone app is up to date.

Option #3: Refresh the screen and allow it to reset.

Pro-tip: Do not add the name again!