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      2025 FAQ + Links to Support Articles

      Portrait Holidays - 2025

      January 1st - New Years Day
      January 20th - Martin Luther King Day
      May 26th - Memorial Day
      July 4th - Independence Day
      September 1st - Labor Day
      November 27th - Thanksgiving Day
      November 28th - Day after Thanksgiving
      December 25th - Christmas Day


      Patient Care Coordinator Service Menu

      PCC Support Menu


      Patient Outreach Lists 

      Providers are able download one of the below lists in a spreadsheet format by accessing their "Marketing" tab.

      1. Client Overview: Comprehensive list of your clients including phone number and email address
      2. Beauty Bank Members
      3. Upcoming Client Birthdays 
      4. Botox but no Filler: Strictly Botox patients who are due for an appointment
      5. 3 month Drop-Off List
      6. 6 month Drop-Off List

      Square Gift Card Information

      Square E Gift Card - 

      https://squareup.com/gift/PA2MWNW9MCJZ2/order

      How to Use a Square Gift Card -

      https://squareup.com/help/us/en/article/5432-use-your-square-gift-cards


      Service Visit Essentials

      Medical Consent Forms - 

      https://sustaining-tire-b70.notion.site/Medical-consents-b2d1ed119340440bac8426568eeb13d3

      Paper Chart Documentation - https://docs.google.com/document/d/193Z_ZC2XXTgINDOn7RPCVTxdGclXS_y7kVHzWgq8kvY/edit


      Treat E - Prescribing Information

      Treat Website - https://ayva.bravadohealth.com/#!/login

      The MedOps team reviews all Treat submissions every day at the below times --

      9 am PST / 11 am CST

      4 pm PST / 6 pm CST

      .:. Note for Registered Nurses - Under PRESCRIBER: input the name “Frances Hinkle” 


      CareCredit Information

      CareCredit Checkout Process - See Process Here + Video Example Here

      Restrictions and Conditions -

      1. Portrait does accept CareCredit transactions below $750, however, transactions under $750 cannot be combined with any promotions or discounts.
      2. CareCredit transactions above $750 can be combined with promotions and discounts.
      3. Portrait does not have a minimum requirement for CareCredit transactions to be used. Promotions or discounts CANNOT be applied to transactions under $750.

      NOTE: the same restrictions apply to all financing programs (CareCredit, PatientFi & Alle pay)