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Release of Medical Records

Steps to requesting and obtaining patient medical records

Step 1:

Patient requests medical records to Provider/PCC.

Provider must be made aware of request, if request not directed to them. 

Step 2:

Provider or PCC sends the patient the Authorization for Release of Medical Records document to the patient for e-signature. 

Step 3:

When form is completed by patient, attach the completed form to a ticket to tech requesting medical records for the patient.

Step 4:

Our technical team will pull the requested medical records and send them to the provider or PCC.

Step 5:

The provider or PCC will send the medical records to the patient directly via email.