Overdue Cash Payment Policy
To ensure timely processing and continuity of services, the following policy applies to overdue cash payments:
Payment Expectations
- Cash balances are expected to be paid in full by the agreed-upon due date.
- A payment method must remain on file at all times.
Late Payment Penalties
- A late fee of $100 per day will be applied to any overdue cash balance.
- If a card on file is declined, a $35 declined card fee will be assessed.
Card Charging Schedule
- Cards on file will be charged once per week, typically on every Thursday, for any outstanding balance, including applicable penalties and fees.
Account Restrictions
- If no payment has been received for 30 days, access to the EHR system will be temporarily revoked.
- All Inventory orders will immediately be placed on hold and will not be ordered until full payment is received.
- Receipt of cash payments will not be allowed until full payment is received.
- EHR access will be restored for an additional 30 days once at least 50% (½) of the outstanding balance has been paid.
- Late fees will continue to accrue during this time
- Late fees will continue to accrue during this time
Rent Payment Hold
- Rent payments will be placed on hold while an outstanding cash balance remains unpaid.
- Rent payments will resume only after the full overdue balance has been satisfied.