---
title: Recover an asset that was discarded/trashed by mistake
description: Recover Asset Feature
---

[Skip to content](https://support.joinportrait.com/knowledge-legacy/legacy-recover-an-asset-that-was-discarded/trashed-by-mistake#main-content)

[Submit a ticket](https://support.joinportrait.com/knowledge-legacy/kb-tickets/new?hsLang=en-us)

![Portrait-Logo](https://support.joinportrait.com/hubfs/Portrait-Logo.svg)

Open main navigation

Close main navigation

- [Submit a ticket](https://support.joinportrait.com/knowledge-legacy/kb-tickets/new)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Support Center - Legacy](https://support.joinportrait.com/knowledge-legacy?hsLang=en-us)
2. [Inventory](https://support.joinportrait.com/knowledge-legacy/inventory?hsLang=en-us)

# Recover an asset that was discarded/trashed by mistake

## Discover the steps to guarantee that the units in your vial are accurately displayed in the EHR.

If you accidentally trash an asset, you can recover it by clicking the "Recover asset" button in the Inventory view, the EHR will then restore that asset to your inventory.

![](https://support.joinportrait.com/hubfs/Knowledge%20Base%20Import/image-png.png)

Once the asset has been recovered, please submit a ticket so that the Accounting team can be informed that the Wasted assets were recovered and should not be counted as inventory loss in your next paycheck.

- [\*Getting Started](https://support.joinportrait.com/knowledge-legacy/getting-started?hsLang=en-us)
- [Announcements](https://support.joinportrait.com/knowledge-legacy/announcements?hsLang=en-us)
- [Apps Status](https://support.joinportrait.com/knowledge-legacy/apps-status?hsLang=en-us)
- [Tips + Quick Links](https://support.joinportrait.com/knowledge-legacy/tips-quick-links?hsLang=en-us)
- [Transitioning to Launch model](https://support.joinportrait.com/knowledge-legacy/transitioning-to-launch-model?hsLang=en-us)
- [EHR](https://support.joinportrait.com/knowledge-legacy/ehr?hsLang=en-us)
- [Medical](https://support.joinportrait.com/knowledge-legacy/medical?hsLang=en-us#main-content)

    - [Consents](https://support.joinportrait.com/knowledge-legacy/medical?hsLang=en-us#consents)
- [Earnings](https://support.joinportrait.com/knowledge-legacy/earnings?hsLang=en-us#main-content)

    - [Legacy](https://support.joinportrait.com/knowledge-legacy/earnings?hsLang=en-us#legacy)
- [Emergency](https://support.joinportrait.com/knowledge-legacy/emergency?hsLang=en-us)
- [Payments](https://support.joinportrait.com/knowledge-legacy/payments?hsLang=en-us)
- [Inventory](https://support.joinportrait.com/knowledge-legacy/inventory?hsLang=en-us#main-content)

    - [Supplier Ship-To's](https://support.joinportrait.com/knowledge-legacy/inventory?hsLang=en-us#supplier-ship-tos)
- [Joint Investments](https://support.joinportrait.com/knowledge-legacy/joint-investments?hsLang=en-us)
- [Patient Comms + Scheduling](https://support.joinportrait.com/knowledge-legacy/patient-comms-scheduling?hsLang=en-us)
- [Marketing](https://support.joinportrait.com/knowledge-legacy/marketing?hsLang=en-us)
- [Compliance](https://support.joinportrait.com/knowledge-legacy/compliance?hsLang=en-us)

[![Portrait black logo](https://support.joinportrait.com/hubfs/Portrait%20black%20logo.svg "Portrait black logo")](https://support.joinportrait.com/?hsLang=en-us)

Copyright © 2025, Portrait