--- title: 2025 FAQ + Links to Support Articles description: 2025 FAQ --- [Skip to content](https://support.joinportrait.com/knowledge-legacy/2025-faq-links-to-support-articles#main-content) [Submit a ticket](https://support.joinportrait.com/knowledge-legacy/kb-tickets/new?hsLang=en-us) ![Portrait-Logo](https://support.joinportrait.com/hubfs/Portrait-Logo.svg) Open main navigation Close main navigation - [Submit a ticket](https://support.joinportrait.com/knowledge-legacy/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Support Center - Legacy](https://support.joinportrait.com/knowledge-legacy?hsLang=en-us) 2. [Tips + Quick Links](https://support.joinportrait.com/knowledge-legacy/tips-quick-links?hsLang=en-us) # 2025 FAQ + Links to Support Articles **Portrait Holidays - 2025** January 1st - New Years Day January 20th - Martin Luther King Day May 26th - Memorial Day July 4th - Independence Day September 1st - Labor Day November 27th - Thanksgiving Day November 28th - Day after Thanksgiving December 25th - Christmas Day **Patient Care Coordinator Service Menu** [***PCC Support Menu***](https://docs.google.com/document/d/12xVwkObFaYR08wArPjv7wyXh_U-VPxTEyGvHnErxqhk/edit?usp=sharing) **Patient Outreach Lists**  Providers are able download one of the below lists in a spreadsheet format by accessing their "Marketing" tab. 1. Client Overview: Comprehensive list of your clients including phone number and email address 2. Beauty Bank Members 3. Upcoming Client Birthdays 4. Botox but no Filler: Strictly Botox patients who are due for an appointment 5. 3 month Drop-Off List 6. 6 month Drop-Off List **Square Gift Card Information** **Square E Gift Card -**  [https://squareup.com/gift/PA2MWNW9MCJZ2/order](https://squareup.com/gift/PA2MWNW9MCJZ2/order) **How to Use a Square Gift Card -** [https://squareup.com/help/us/en/article/5432-use-your-square-gift-cards](https://squareup.com/help/us/en/article/5432-use-your-square-gift-cards) **Service Visit Essentials** **Medical Consent Forms -**  [https://sustaining-tire-b70.notion.site/Medical-consents-b2d1ed119340440bac8426568eeb13d3](https://sustaining-tire-b70.notion.site/Medical-consents-b2d1ed119340440bac8426568eeb13d3) **Paper Chart Documentation -** [https://docs.google.com/document/d/193Z\_ZC2XXTgINDOn7RPCVTxdGclXS\_y7kVHzWgq8kvY/edit](https://docs.google.com/document/d/193Z_ZC2XXTgINDOn7RPCVTxdGclXS_y7kVHzWgq8kvY/edit?authuser=0) **Treat E - Prescribing Information** **Treat Website -** [https://ayva.bravadohealth.com/#!/login](https://ayva.bravadohealth.com/#!/login) The MedOps team reviews all Treat submissions every day at the below times -- 9 am PST / 11 am CST 4 pm PST / 6 pm CST .:. Note for Registered Nurses - Under PRESCRIBER: input the name “Frances Hinkle”  **CareCredit Information** **CareCredit Checkout Process -** [See Process Here](https://docs.google.com/document/d/1YSFe4NQpOQPhwrFUSjneibAeFQF4Fbfj4wcD9aB-u9k/edit) + [Video Example Here](https://support.joinportrait.com/knowledge/how-to-use-carecredit?hsLang=en-us) **Restrictions and Conditions -** 1. Portrait does accept CareCredit transactions below $750, however, transactions under $750 cannot be combined with any promotions or discounts. 2. CareCredit transactions above $750 can be combined with promotions and discounts. 3. Portrait does not have a minimum requirement for CareCredit transactions to be used. Promotions or discounts CANNOT be applied to transactions under $750. **NOTE: the same restrictions apply to all financing programs (CareCredit, PatientFi & Alle pay)** - [\*Getting Started](https://support.joinportrait.com/knowledge-legacy/getting-started?hsLang=en-us) - [Announcements](https://support.joinportrait.com/knowledge-legacy/announcements?hsLang=en-us) - [Apps Status](https://support.joinportrait.com/knowledge-legacy/apps-status?hsLang=en-us) - [Tips + Quick Links](https://support.joinportrait.com/knowledge-legacy/tips-quick-links?hsLang=en-us) - [Transitioning to Launch model](https://support.joinportrait.com/knowledge-legacy/transitioning-to-launch-model?hsLang=en-us) - [EHR](https://support.joinportrait.com/knowledge-legacy/ehr?hsLang=en-us) - [Medical](https://support.joinportrait.com/knowledge-legacy/medical?hsLang=en-us#main-content) - [Consents](https://support.joinportrait.com/knowledge-legacy/medical?hsLang=en-us#consents) - [Earnings](https://support.joinportrait.com/knowledge-legacy/earnings?hsLang=en-us#main-content) - [Legacy](https://support.joinportrait.com/knowledge-legacy/earnings?hsLang=en-us#legacy) - [Emergency](https://support.joinportrait.com/knowledge-legacy/emergency?hsLang=en-us) - [Payments](https://support.joinportrait.com/knowledge-legacy/payments?hsLang=en-us) - [Inventory](https://support.joinportrait.com/knowledge-legacy/inventory?hsLang=en-us#main-content) - [Supplier Ship-To's](https://support.joinportrait.com/knowledge-legacy/inventory?hsLang=en-us#supplier-ship-tos) - [Joint Investments](https://support.joinportrait.com/knowledge-legacy/joint-investments?hsLang=en-us) - [Patient Comms + Scheduling](https://support.joinportrait.com/knowledge-legacy/patient-comms-scheduling?hsLang=en-us) - [Marketing](https://support.joinportrait.com/knowledge-legacy/marketing?hsLang=en-us) - [Compliance](https://support.joinportrait.com/knowledge-legacy/compliance?hsLang=en-us) [![Portrait black logo](https://support.joinportrait.com/hubfs/Portrait%20black%20logo.svg "Portrait black logo")](https://support.joinportrait.com/?hsLang=en-us) Copyright © 2025, Portrait